Can a Twitter Server Crash Hurt Your Business?

Lightning storm - a metaphor for business calamity

Lightning storm - a metaphor for business calamity - Can a Twitter Server crash hurt your business?

You’ve worked hard to attract thousands of followers on social media sites like Twitter. Some of your income and marketing efforts are linked to your social marketing strategies.

So what happens if a server crash suddenly wipes out your thousands of Twitter followers? Or your fan page on Facebook?

Case Ernsting, who writes about social media on his MetaSpring blog, practically had a meltdown of his own when his list of Twitter followers dropped to zero Monday after its servers crashed.

You can read more of what Case learned by reading his guest post here: http://www.webtrafficroi.com/180-minutes-without-tweeps-a-live-blog/

His experience raises important questions for business. How do we protect our companies against calamities that occur on sites we don’t own?

Is this a vulnerability social media will have to overcome if they are to play a major role in the marketing world of the future? What do you think? Leave a comment to share your thoughts or experiences.

Marcia Ming

Social Marketing: Don’t miss Brian Solis on 21 Tips for Using Twitter and Facebook for Business

Business people interacting

Making social marketing pay for your business

If you are looking for ways to make Twitter and Facebook more useful in your marketing, you will want to check out 21 tips for using twitter for business by Brian Solis.

 Although many of his examples refer to big business, small business owners should find food for great ideas for their own marketing. This blog post is full of specific uses and great examples. It is one you will want to save for future reference.

 Not only is Twitter a great place to generate buzz, it’s an even better tool for market research. Specifically, you can monitor customer dissatisfaction as a way for you to identify opportunity, Solis explains.

It’s also a great way to segment information to different users in the way Ford Motor Co. uses different twitter accounts to reach car enthusiasts with different interests.

You can check out Brian’s blog or read his new book, Engage.

If you are an avid user of social media, you may have tried a strategy that worked well for your small business. Why not share it with the readers of this blog by adding a comment below.

Marcia Ming

Is There a Blog in Your Future?

Blogging is probably the closest experience I have had to reporting for a daily newspaper.

I say that because your latest post goes on top with the date it was posted. There’s a lot of pressure to post frequently to build an audience and to keep search engines happy.

Once when I was covering businesses in Wilmington, Delaware a reader reminded me that it’s the one position where everyone can see your productivity. If you fail to post to your blog for awhile, people are likely to think you aren’t working. Not true.

I have been silent for a month or two, but I have been hard at work: 

  • Building a couple of websites for clients
  • Learning more myself about affiliate marketing with two powerful products: Commission Blueprint 2.0 and Affiliate Launch Blueprint (I plan to review these products soon)
  • And learning how to be a better blogger by improving my knowledge of WordPress.

In my quest to be a better blogger, I have been studying some of the best bloggers I know in my niche — people like Lynn Terry, Clicknewz, who I mentioned in my last post and blog sites such as ProBlogger.

The book I am reading to learn more about WordPress

Click on the cover to order from Amazon.com

I am reading a book by April Hodge Silver and Hasin Hayder, WordPress 2.7 Complete to find the answers to all the questions about blogging that are hard to find in one place. And I have downloaded several blogging products which I will tell you more about in the future.

I’ve always preferred XSitePro, which I use to create static websites. It makes page design a snap (for non-technical types) once you know how to use the software. Although I am a trained writer, I enjoy the creative process of building my own pages — by adding graphics and other elements to enhance the reader’s learning experience.

Still, there comes a time when you cannot ignore the benefit of two-way communication. And blogs allow your readers to talk back.

Writing can be a lonely process. You learn, of course, from the people you interview while doing your research. But nothing compares with hearing from your readers. Nothing is as valuable as getting immediate feedback when something you write connects with your readers. 

For that reason alone, you may decide to blog.

So in future posts I will share some of what I am learning about blogging as I struggle to be a better blogger myself. Stay tuned.

Marcia Ming

P.S. Now that you know how much I value two-way communication, please leave a comment and tell me about your marketing challenges or experiences with blogging.

Advice on Writing Product Reviews and Maxing-out Twitter

How to Write a Product Review

Lynn Terry, BloggerLynn Terry has written a great post on “How to Write a Product Review.” If you review products as an affiliate, you do not want to miss her post.

The Internet is full of people telling you what to do to make money online. Lynn is one of a few people who actually show you how. I like her ideas, tips and reviews so much, that I signed up to receiver her newsletter. And so far it’s been well worth it for me.

I do not currently have an affiliate relationship with Lynn, but I may sign up if she offers an affiliate program — her advice is that good! Go here now to read her blog post: How to Write a Product Review.

Making the Best Use of Twitter

top secret - Don't tell anyone where you got this information!Everyone is trying to understand how to maximize their return on Twitter, the fastest growing social media tool around. I just discovered a great new blog about Twitter — TwitterWatchdog.com created by Skeeter Hansen and Al Ferretti.

With one visit, I was able to download their “Twitter Success Guide 2.0″ and get a special secret link to to 47 videos on how to drive traffic to your website or blog. You don’t want to miss this. Don’t tell anyone, I am sharing this link: 

http://twitterwatchdog.com/promo/training_videos.html

Well, I’m still reading my email, so I’ll see you later. Let me know by posting a comment of what you think of these two great resources. Take care.

Marcia Ming